Is there a problem. Because to be truthful, this isnt working for me. I am selling on ebay to make some extra cash but i am paying shipping and sending item and still nothing.

Also i have paypal credit for 3. Please help me understand this mess. Thanks, Michael. Ebay and paypal are 2 separate companies with 2 separate dispute policies, so just because Ebay found in your favour it does not mean paypal will.

As the buyer has not recieved their item then they get a refund. If tracking did not prove delivery of the item to the buyer then you would lose any dispute unfortunately.

Hopefully if the item is not delivered it will be returned hopefully back to you. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work.

By browsing this website, you consent to the use of cookies. Learn more OK. Browse categories. Ask the Community Help the Community.

Method 2 of Visit the PayPal login page. Logging into your account is strongly recommended when possible. Click on that link to be redirected to the Help Center.

Click on the Email Us link. Locate the "Email Us" link near the top of the Help Center page. Click on this link to be redirected to the Website contact form.

Choose a topic and sub-topic. You should see two drop-down boxes on the "Email Us" page. Select a primary topic from the "Choose a topic" box, then choose a secondary sub-topic from the "Choose a sub-topic" box.

Sub-topics are specific to their respective topics; in other words, you'll need to select a topic before the form presents its list of sub-topics, and these sub-topics will vary from topic to topic.

Type your message. Once you choose a topic and sub-topic, the message text box will appear. Click inside the box and type your question, complaint, or comment using specific detail.

Provide as much information as possible in the body of your message. It will be much easier for the Help Center to resolve your problem when you describe it thoroughly.

Click the "Send" button. Double-check your topic, sub-topic, and message. If everything looks correct, hit the "Send" button beneath the message box to send your message.

A customer service representative from PayPal should respond to your message shortly, usually within 1 or 2 business days. The reply should be sent to the e-mail address linked to your PayPal account.

Method 3 of Visit the Help Center. Look for the "Email Us" link near the top of the Help Center main page. Click on this link to be redirected to the appropriate page.

You'll be prompted to log in; doing so is recommended when possible. If you are unable to sign into an account, however, proceed with the next step.

Go to the guest contact form. If you are unable to log into your PayPal account or would otherwise like to proceed as a guest, click on the "Having problems logging in?

While you're technically supposed to use that link only if you are unable to sign into your PayPal account, you can still try using it if you don't have an account yet.

Note that you may also see a link stating "contact Help Center as a guest. Enter your contact information. You'll need to provide your first name, last name, and e-mail address in the first three text boxes, respectively, on the "Problems logging in?

If you have a PayPal account but are currently unable to sign into it, use the name and e-mail address linked to that account when filling out the form.

After providing your contact information, click inside the "Message" text box and type your full question or concern.

Provide as much detail as possible when filling out this form so that PayPal can resolve the issue in a prompt, efficient manner. Click the Send button.

Verify that your information is correct, then click on the "Send" button beneath the contact form to submit your message.

A PayPal customer service representative should reply back to the e-mail address you provided, usually within 1 or 2 business days. Note that PayPal will only share account information with the account holder, and they will need to verify that you are the account holder before releasing that information.

All 3. Rating stats. Rating trend. Top Reasons of Customers Calls. Consumers Call the Most From. I even asked you to rrmember it and you dont do that eaither.

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